Privacy Policy

This privacy policy has been updated to reflect the requirements of the EU General Data Protection Regulation (GDPR).

We respect the privacy of everyone who visits this site. Please read our Privacy Policy carefully so that you can understand how we collect and use the personal information that you provide to us.

What does this privacy policy cover?

This privacy policy covers our use of your personal information which is collected through or in connection with this site. For the purposes of this policy, “this site” means the Kraco Car Care International website at

Who is responsible for the personal information collected on this site?

The Data Controller of your personal information is Kraco Car Care International Ltd at 4 Ambassador Place, Stockport Road, Altrincham WA15 8DB.  Our registration number is 04057857 and VAT registration number is GB 991 2942 88.

What information do we collect?

We collect and use personal information (including first and last name, email, postal address, phone number and other similar contact data) that you provide to us on our website, by email, letter or phone.

How do we use your information?

We use the information you provide us to:

  • Respond to queries or requests submitted by you.
  • Process orders or applications submitted by you.
  • Administer or otherwise carry out our obligations in relation to any agreement you have with us.
  • Anticipate and resolve problems with any goods or services supplied to you.
  • Create products or services that may meet your needs.

The legal basis for this processing is to perform the contract between us as it pertains to your requests or inquiries.

Will your information be shared with anyone?

The personal data we collect from you is stored on servers located in the UK/European Economic Area (EEA). Except as set out in this privacy policy, we will not disclose any personally identifiable information without your permission unless we are legally entitled or required to do so (for example, if required to do so by legal process or for the purposes of prevention of fraud or other crime) or if we believe that such action is necessary to protect and/or defend our rights, property or personal safety and those of our users/customers etc.

The use of cookies

We may store some information (commonly known as a “cookie”) on your computer when you look at our site. We are able to read these cookies for information purposes when you revisit our web site. The type of information we collect as a result of a cookie being accepted by you is specific to your PC and includes the IP address, the date and time the PC visited the web site, what parts of our web site were looked at and whether the web pages requested were delivered successfully. This information is anonymous; it represents a computer rather than a person.

We use the cookie information to improve our knowledge of the use of our web site and to enable us to be able to ascertain whether the web site is operating at an optimal level. This allows us to enhance our web offerings to you and to provide an enjoyable and an innovative online experience.

You can erase or block this information by changing the settings on your computer (please refer to your help screens or manuals). If you do erase or block this information you may not be able to utilise some features of the site.

We may also use Google Analytics to collect information regarding visitor behavior and visitor demographics on some of our services, and to develop website content.  This analytics data is not tied to any personal information.  You can opt out of Google’s collection and processing of data generated by your use of the services by going to:

Our site includes social media features, such as the Facebook Share, Twitter post and other similar features or interactive mini-programs that run on our site.  These features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the features to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our site.  Your interactions with these features are governed by the privacy policy of the company providing them.

Is your information transferred internationally?

From time to time we may transfer and process your information through third parties located in countries outside the EEA.  It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. This will be done to respond to inquiries or requests you submitted and will not be further used without your consent. By submitting your personal data, you agree to this transfer, storing or processing.  We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

How long do we keep your information?

We will only keep your personal information for as long as it is necessary to respond to your queries or requests or to fulfill the purpose for which the information was collected.

Security of your personal data

We have implemented technology and policies with the objective of protecting your privacy from unauthorised access and improper use and will update these measures as new technology becomes available, as appropriate.

If we become aware of any breach of your personal information, we will take steps to promptly assess and remediate the breach.  Where appropriate, and in accordance with our legal obligations, we may also take steps to notify you about the breach.

Special Notice – if you are under 18 years old

If you are under 18 years old please do not send us your personal information (for example, your name, address and email address). If you are under 18 years old and you wish to ask a question or use this site in anyway which requires you to submit your personal information please get your parent or guardian to do so on your behalf.

Your rights

You have the following rights with regard to your personal information, all of which you may exercise by contacting us per the details below:

–          Access, correct, update or request deletion of your personal information
–          Object to processing of your personal information
–          Restrict processing of your personal information
–          Request portability of your personal information
–          Withdraw your consent to use your personal information
–          File a complaint with your local data protection authority or the Information Commissioner’s Office regarding how your personal information is handled

Will this privacy policy change?

From time to time we may make changes to this privacy policy. If we make any substantial changes to this privacy policy and the way in which we use your personal data we will post these changes on this page and will do our best to notify you of any significant changes. Please check our privacy policy on a regular basis.

How you can contact us

If at any time you would like to contact us about our privacy policy, you can do so by emailing us at, or by post to:

Kraco Car Care International Ltd.
4 Ambassador Place
Stockport Road
Altrincham  WA15 8DB
United Kingdom
Phone: +44 (0) 161-927-7000




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